DELIVERY OF GOODS
When placing an order within Estonia, you can pick up the goods in person, from a SmartPOST parcel locker of your choice, or have them delivered via the ACE Logistics business-to-business aceFlex courier service.
For international orders, goods are delivered at a competitive price via the aceFlex courier service. We deliver to all European Union countries and worldwide.
You will receive your goods quickly – we process your order as fast as possible, usually on the same day, but no later than within five business days of placing the order.
ORDERING TO A PARCEL LOCKER
The order will arrive at the parcel locker selected by the Customer within five business days of receiving the order confirmation. The Customer will be notified of the arrival of the goods at the parcel locker by an SMS sent by the logistics company, which contains the security code needed to open the parcel locker.
ORDERING VIA COURIER SERVICE
The courier service delivery time is indicated in the online store. Delivery time depends on the selected product and the distance between the origin and destination. For Estonia and neighbouring countries, the delivery time may be 1–3 business days and for longer distances up to 10 business days.
Various delays may occur during transport due to adverse weather conditions, customs or backlogs. If your shipment has not arrived within ten days after the expected delivery date, please contact us so that we can begin searching for lost items in cooperation with our logistics partner.
Terms effective as of 02.04.2026